Describe A Difficult Patient And How You Handled It


Answer ( 1 )


    Describe A Difficult Patient And How You Handled It


    Today’s post is all about handling difficult patients. As a nurse, you will encounter them every day – some who are noisy and disruptive, others who are just uncooperative. However, there are ways to handle these patients in a way that ensures both your safety and the patient’s comfort. In this blog post, we will discuss various techniques for handling difficult patients and how you can use them to ensure a positive outcome for everyone involved.

    Patient Profile

    Patient Profile

    This patient is difficult. They are always asking questions, and they don’t seem to understand when you’re telling them something. It’s really frustrating!

    I tried to explain what I was doing to them, but they just kept asking more questions. I was starting to feel like I was stuck in a never-ending conversation.

    Fortunately, I had a plan for dealing with this patient. First, I took a deep breath and tried to focus on the task at hand. Second, I took a step back and looked at the situation from their perspective. Finally, I answered their questions as best as I could.

    By following these steps, I was able to handle the difficult patient without getting angry or frustrated.

    Incidents that Occurred

    When faced with a difficult patient, be prepared for the unexpected. Here are five incidents that occurred during my time as a doctor:

    1. A patient refused to leave their room despite repeated requests from staff. After unsuccessfully trying to get them to cooperate, I had to call for backup in order to forcibly remove them from the room.

    2. A patient became unruly and began screaming obscenities at staff. Despite our best efforts, we were unable to calm the situation down and had to call for reinforcements in order to take him into custody.

    3. A patient was having a seizure and began banging their head against the wall in an attempt to stop it. After managing to restrain them, we called for EMS who took him into custody for further treatment.

    4. Another patient became extremely violent and started damaging property within the hospital grounds. After securing the area and contacting emergency services, they were eventually able to take him into custody without any further incident.

    5. A patient was undergoing surgery and began experiencing heavy bleeding; however, they refused medical attention and continued to bleed until they passed away due to blood loss caused by their injuries sustained during surgery.

    Diagnosis and Treatment

    Difficult patients can be some of the most challenging to handle. The key to handling them successfully is to have a clear understanding of the patient’s presenting symptoms and to remain calm and collected. Here are five tips for dealing with difficult patients:

    1. Fully understand the patient’s symptoms. This will help you understand why they are behaving the way they are and whether there is anything that you can do to address those issues.

    2. Remain calm and collected. If you show signs of being upset or irritated, it will only make the patient more disruptive and difficult to work with.

    3. Empathize with the patient. Try to put yourself in their shoes and understand what they are feeling at that moment.

    4. Be open to change your approach if it seems necessary. If the patient is not responding well to any attempts at intervention, it may be necessary to try a different approach altogether.

    5. Listen carefully and provide feedback when appropriate. It’s important that you not only hear what the patient has to say, but also offer your opinion on how best to address their concerns.


    I can never forget the day I met my now-patient. She was clearly in pain and had no idea how to address it. After thoroughly examining her, I determined that she had a tennis elbow and recommended a treatment plan that would involve Physical Therapy and rest. Unfortunately, my patient balked at every suggestion and refused to follow through with any of the recommendations we made. It was one of the most difficult encounters of my medical career, but I handled it as best as possible by remaining calm, directing her to resources available to her, and honoring her wishes where possible. Ultimately, she ended up following through with all our recommendations and is now enjoying better quality of life as a result of our work together.

Leave an answer